These features make it easy for anyone to quickly and easy recover a laptop from a remote employee. Available for all users.

• Order online any time

  You can use our web app to quickly and easily order returns.

• Access a full dashboard

  You can see all of your returns in one place. That includes past and current returns and their statuses. (Requires a free account.)

• Store payment methods

  You can store cards and bank accounts for future orders. (Requires a free account.)

• Recover laptops internationally

  If you or the employee is in the USA, you can order international laptop returns for Australia, Canada, UK, Ireland, Mexico, and USA. (see pricing details).

• Receive premium box

  Your will receive one of our top-quality laptop boxes with every order.

• Receive tracking update emails

  You will receive a tracking update email for each of these events:

  1. If applicable, empty box delayed in shipment
  2. Empty box delivered to employee (or available for pickup)
  3. Full box shipped to company
  4. If applicable, full box delayed in shipment
  5. Full box goes out for delivery
  6. Full box delivered to company (or available for pickup)
• Enjoy free carbon offsets

  You get free carbon offsets with every return, so all your shipments are 100% carbon-neutral.

• Protect employee data

  Your employee data is encrypted both in transit and at rest, which is unparalleled.

Basic order options

• Enable notification & reminder emails to employees

  You can enable notifications & reminders to increase the odds of a successful return by 2.3 times.

• Skip the box

  You can order a label-only return and get a discount (see pricing details).

• Add shipping insurance

  You can add shipping insurance for up to $5,000 (see pricing details).

• Add rush service

  You can add rush service for the outbound and/or return shipment (see pricing details).

• Add carrier requirements

  You can add carrier requirements be used for the outbound and/or return shipment on any return (see pricing details).

• Add pickup scheduling

  You can add pickup scheduling for the return shipment (see pricing details).

• Request "hold for pickup" service

  You can request hold for pickup service on any shipment.

• Add a signature requirement

  You can add a signature requirement on either shipment (see pricing details).

• Create bulk orders

  You can place bulk orders by following the bulk order instructions.

Need more?

If our Basic features aren't sufficient, check out our Enterprise features for customizations and automations.